Tickered ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial data platform and services, including our website, API, and related services (collectively, the "Service").

1. Information We Collect

We collect information that you provide directly to us, including: account registration information (email address, username, password), user-generated content (custom financial cards, workspace configurations, dashboard layouts), and profile information. We also automatically collect usage data, including your interactions with the platform, API usage patterns, and device information. When you access our real-time market data feeds and institutional-grade financial data services, we may collect information about your data requests and usage patterns.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our Service, including delivering real-time market data feeds, processing API integration requests, and personalizing your experience. We use your information to communicate with you about your account, service updates, and important notices. We also use collected data for security purposes, fraud prevention, and to comply with legal obligations. Your information helps us optimize our financial data delivery infrastructure and ensure reliable access to institutional-grade market data.

3. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure authentication protocols, and access controls. Our infrastructure uses enterprise-grade security practices to safeguard financial data and personal information. We partner with trusted service providers, including Supabase, who maintain robust security standards. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Your Rights and Choices

You have the right to access, correct, update, or delete your personal information at any time through your account settings. You may request a copy of your data or request that we delete your account and associated data. You can opt out of certain communications by following the unsubscribe instructions in our emails. If you are located in certain jurisdictions, you may have additional rights under applicable data protection laws, including the right to data portability and the right to object to certain processing activities.

5. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@tickered.com. We will respond to your inquiry within a reasonable timeframe.